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Use cases7 min read

SMS for Booking Sites & Appointment Portals

Reduce no-shows with confirmation and reminder SMS from booking websites, clinic portals, and salon schedulers connected to SplitSMS.

No-shows waste chair time and clinical slots. A confirmation SMS at booking plus a reminder the day before reliably lifts show rates across Ghana salons, clinics, tutoring centers, and coworking rooms.

If your booking site is WordPress, a custom React app, or a Google Form waitlist, SplitSMS can sit behind it.

WordPress booking plugins

Trigger SplitSMS from form or WooCommerce booking events via the plugin’s SMS toggles or webhooks into the send API. Include date, time, location, and reschedule instructions.

Custom booking backends

On appointment_created and appointment_reminder_job events, call SplitSMS with template variables. Store message IDs for delivery troubleshooting in support chat.

OTP SMS can secure patient portals without SMS from a foreign brand the customer does not trust.

Google Form waitlists

Pop-up clinics and pop-up markets often start on Google Forms. Enable Google Forms → SMS so every signup gets a token or arrival window automatically.

Measure what matters

Track reminder send volume versus no-show rate month over month. Top up wallet ahead of peak seasons (exam week, holiday salon rush). Explore /api-docs and appointment blog tips for copy ideas.

Try SplitSMS free

Send bulk SMS, OTP, and campaigns — 5 free credits on signup.